Built for the way you want to bank
The new and improved systems will offer all the tools you need to achieve your financial goals and meet your everyday banking needs wherever you go.
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Fresh, new look that makes Online Banking easier to use
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Pay bills or send money to family, friends, or anyone else you know
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Access your accounts on-the-go with our Mobile Banking app
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Transfer funds between your personal accounts
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Guard your accounts against fraud and stay informed with customized account alerts
Existing Online Banking Users
Once the new system is live on DATE, you will need to link your current accounts to our new Online Banking.
Once you have Linked your Profile via computer or our Mobile app, you do not need to do it again, simply log in using your NEW credentials.
To Link your Profile just follow these simple steps:
On a Computer using Apple® Safari®, Google Chrome™, Microsoft Edge®, or Mozilla® Firefox® go to www.fi-name.com.
OR
When you log on to the Mobile app, it will prompt you via a link to update the app.
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Look for “Already using Online Banking? Select “Link Existing Profile.”
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Enter your credentials currently associated with Retail Online Banking. Select Continue.
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Enter a new username, password, confirm password and input the email address associated with your account. You will use these credentials for logging into our new Online Banking. Select Continue.
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An email to verify your email address will be sent to the email on file. Once received, click the link included. Once verified you will be able to use your NEW username and password to log into our new Online Banking.
Upon your first login you will receive an email with a one-time passcode to verify your identity. Simply enter this into the system and submit to securely login.
All of your account details will be available and ready to use including transaction history, payee information and scheduled payments.
New to Online Banking?
Follow these easy steps to get started once the new system is live on DATE:
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Select “Create new profile.”
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Choose the account type used to verify your identity, Checking, Savings, or Loan. Select Get started.
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Enter the details requested and then select Continue.
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Enter a new username, password, confirm password, then select Create profile.
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An email to verify your email address will be sent to the email on file. Once received, click the link included. Once verified you will be able to use your NEW username and password to log into our new Online Banking.
Upon your first login you will receive an email with a one-time passcode to verify your identity. Simply enter this into the system and submit to securely login.
Mobile Banking
Our Mobile Banking app will also be updated on DATE. Follow the steps above if you choose to link your profile via the app.
The updated app will include a new log-in process. The app will open with a welcome screen where you can simply click “Log In” to be taken to our secure browser log in page where you will enter your new username and password to log into the app.
If you are new to Mobile Banking, simply download our new app from your app store on DATE.
Questions?
Please contact us at 1-800-123-4567 or stop into any of our convenient locations.
Apple, the Apple logo and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Chrome, Google Play and the Google Play logo are trademarks of Google LLC. Microsoft and Microsoft Edge are trademarks of the Microsoft group of companies. Mozilla and Firefox are trademarks of the Mozilla Foundation in the U.S. and other countries.